Last Updated: January 2025

Introduction

Wyecliff Bible Chapel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our ministry. Please read this policy carefully. By using our website or providing us with your information, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Donation information and payment details
• Prayer requests and correspondence
• Attendance and participation records in church programs
• Information provided through contact forms, email, or phone calls

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

• Ministry Communication: To respond to your inquiries, prayer requests, and correspondence
• Program Administration: To manage registrations for church programs, events, and activities
• Donation Processing: To process and acknowledge financial contributions and provide tax receipts
• Ministry Updates: To send newsletters, event announcements, and ministry updates (with your consent)
• Prayer Support: To facilitate prayer ministry and pastoral care within our church community
• Website Improvement: To analyze website usage and improve our online presence
• Legal Compliance: To comply with applicable laws and regulations, including Canadian charity requirements

How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With Your Consent: When you have given explicit permission to share specific information
• Service Providers: With trusted third-party vendors who assist us in operating our website, processing donations, or conducting ministry activities (subject to confidentiality agreements)
• Church Leadership: With pastors and appropriate ministry leaders for pastoral care, prayer support, and program coordination
• Legal Requirements: When required by law, court order, or governmental authority
• Ministry Partners: With MSC Canada and affiliated organizations for collaborative ministry purposes (only with appropriate consent)

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure servers and encrypted connections (SSL/HTTPS) for sensitive data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure physical storage of paper records

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

• Donation records: Retained for a minimum of 7 years as required by Canadian tax law
• Communication records: Retained as long as relevant for ministry purposes
• Program participation records: Retained for historical and administrative purposes

When information is no longer needed, we securely delete or destroy it.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files placed on your device that help us remember your preferences and understand how you interact with our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, including ministry partners, resource providers, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will delete such information.

For children's ministry programs, we collect only necessary information from parents/guardians with their explicit consent, and we implement strict safeguards to protect children's privacy and safety.

Your Rights and Choices

Under Canadian privacy law (PIPEDA), you have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: You may opt out of receiving promotional communications by following unsubscribe instructions in emails or contacting us directly
• Withdraw Consent: You may withdraw consent for certain uses of your information (subject to legal and contractual restrictions)

To exercise these rights, please contact us using the information provided below.

Email Communications

We may send you ministry-related emails, including:

• Responses to your inquiries and prayer requests
• Donation receipts and acknowledgments
• Event announcements and ministry updates (with your consent)
• Newsletters and spiritual encouragement (with your consent)

You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in the email or contacting us directly. Please note that even if you opt out of promotional emails, we may still send you administrative emails related to your donations, program registrations, or other ministry interactions.

Canadian Privacy Law Compliance

As a Canadian organization, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We are committed to:

• Collecting personal information only for lawful and ministry-related purposes
• Obtaining consent for collection, use, and disclosure of personal information
• Protecting personal information with appropriate security safeguards
• Ensuring personal information is accurate and up-to-date
• Being transparent about our information practices
• Providing individuals with access to their personal information upon request

International Data Transfers

Your information is primarily stored and processed in Canada. If we transfer information outside Canada (for example, to missionary partners or international service providers), we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

Significant changes to this policy will be communicated through our website or via email to those on our mailing list.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

We will respond to all privacy-related inquiries within a reasonable timeframe, typically within 30 days.

Charitable Registration

Wyecliff Bible Chapel is a registered Canadian charity:

Registration Number: 119305175RR0001

As a registered charity, we adhere to Canada Revenue Agency (CRA) requirements for donor privacy, record-keeping, and tax receipt issuance.

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Your privacy matters to us, and we are committed to handling your personal information with the utmost care and respect. Thank you for trusting Wyecliff Bible Chapel with your information.